Équinoxe 172-10

We're thrilled you enjoyed your stay! It’s great to hear that the views and our amenities met your expectations. Thank you for choosing us, and we hope to see you back again!

Yu Cheng, We are sorry to learn that the hot tub was unavailable for you at the time of your visit but happy to know the rest of your stay was a positive one. We hope you enjoyed all of the other things this beautiful area has to offer.

Thank you for taking a moment in sharing your review of your most recent stay. Please know we always aim to be as transparent as possible with respect to our listings and do indicate all elements that are to be available during our guests stay. We unfortunately do not have control over the amenities, and their operations. It can get quite cold fast in the evening, and to ensure that there isn't any damage that can occur a winterizing process is achieved to ensure the most prolonged use can be had for everyone next season! We would love to work with you personally to work with you in finding our more what makes a travel experience more ideal for your expectations Tiffany!

Thank you for taking the time to leave a review on your experience with us, Jheoffry. We welcome the opportunity to learn more about your stay to get a better understanding what you enjoyed and where we could have taken your guest experience to the next level! Please feel free to reach out to us at your earliest convenience, we look forward to hearing more from you!

Our team here at Tremblant Platinum would like to thank you for staying with us while visiting Mont Tremblant! We work hard to deliver an exceptional stay for every guest and would like to extend our sincerest apologies for not being able to meet your expectations and beyond during your visit due to circumstances out of our control. We would like to apologize for any delays returning to you with correspondence, please know your needs are important to us and we have had to look into all elements pertaining to this matter. We again would like to take a moment in thanking you for your patience during that time. While we wish you had a better experience with your visit, please know we do outline in our booking policies all expectations for our guests stay and are sorry to learn that this was missed. We do offer a variety of accommodations and would welcome the opportunity, as previously mentioned to you directly through the platform, to work with you on a more personal level to ensure that we can assist in finding the perfect accommodation for your next stay! It is our hope that you will give us the opportunity to better serve you in the near future.

Thank you so much for your lovely review, Brent, we're so happy you enjoyed your stay with us and we'd love to have the pleasure of welcoming you back soon!

We are so elated to read your review and would like to thank you for taking the time to share this valuable information with us Brendan! We are so pleased to learn that you enjoyed your overall stay and we hope to welcome the opportunity to host you again in a very near future!

Thank you for taking the time to write a review. We appreciate your feedback.