Équinoxe 170-11

Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our amazing location and the outstanding view from your balcony. We sincerely apologize that the cleanliness of your room did not meet our standards, especially finding bread crumbs and gummy worms under the couch. We will address this with our housekeeping team to ensure greater attention to detail moving forward. We also appreciate your comments regarding the furniture and will keep them in mind as we continue to improve our property. We hope to have the opportunity to provide you with a much better experience on your next visit.

Merci pour votre commentaire! Nous sommes ravis de savoir que vous avez apprécié la belle vue sur le lac, le calme des lieux ainsi que notre magnifique piscine. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement!

Thank you for your kind review! We’re so happy to hear you enjoyed the unit and found it well-equipped with everything you needed for your stay. We truly appreciate your feedback and hope to welcome you back again soon!

Thank you for your kind review! We’re so glad you enjoyed the accommodation and found the kitchen well equipped. We hope to host you again soon!

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

We are grateful for your rating regarding your recent stay with us. We eagerly anticipate the opportunity to welcome you back in the future!

Thank you for sharing your rating of your recent stay with us at our accommodations, Claudio! Our team at RVMT, appreciates that you took the time to provide feedback! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

Thank you for taking the time to share your detailed feedback, Helene. We're glad to hear you found the unit clean and enjoyed the view, We are very sorry that several aspects of your stay fell short of expectations. With your review we will definitely take these mentions into account in order to best address your experience for future guests. We truly appreciate the feedback that you shared in your review, and we hope to welcome the opportunity in hosting you again in order to serve you better in the future!

Thank you for your rating, Philippe-karl. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

We are so pleased to learn that you enjoyed your overall stay, Keturah, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for your rating. While we would have loved to hear more details about your experience, we appreciate your feedback. If there’s anything we can improve for future stays, we’d love to know. We hope to welcome you back again!

Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec nous. Notre objectif est de faire en sorte que chaque client se sente comme chez lui lorsqu'il séjourne dans nos hébergements, et nous apprécions qu'il prenne le temps de partager son expérience avec d'autres. Nous espérons que vous reviendrez bientôt, Alexandre !

Emily, Thank you for your feedback. We're glad you had a wonderful time and enjoyed the view, kitchen, and cleanliness. We apologize for the issues with the air conditioning, lack of information, and absence of luggage carts. We'll address these concerns to improve our guests' experience. We appreciate your suggestions and hope to make your next stay even better.

Guillaume, thank you for taking the time to review your stay with us! We hope you had a fantastic visit and enjoyed all the things this beautiful area has to offer! We know you had plenty of choices in accommodations, we are so happy you chose to stay with us!

Thank you Micheline! We are always happy when our guest take a minute to share their impressions with us! We hope you left feeling completely rejuvenated by the beautiful surroundings!

Thanking you for your review Martin! Our team is elated that your stay with us at our Platinum accommodation was a 5/5 experience and we hope to welcome you back in the future!

Thank you for taking a moment in sharing your review with us Stephanie, we are so pleased that your overall stay was so enjoyable. Upon review of our messages, we unfortunately do not see the correspondence wherein there was anything mentioned with respect to the BBQ's not being available, and we would like to know where this information was obtained. Please know we want to ensure that every stay is exceptional for every guest and we are truly saddened to see this was not the case! We hope to welcome you back again in the future and would love to work with you personally to ensure that your next stay meets all needed criteria!

Thank you so much for taking the time to let us know that you enjoyed your stay, Patrick, we really appreciate you doing that! We're so happy to hear that your stay exceeded your expectations - we'd love to host you again the next time you're back in Tremblant!

Thank you for your feedback Jatin. We are happy to hear that you enjoyed your stay and we look forward to welcoming you back.

Thank you for taking the time to share your review with us Lynn. When the air conditioner was reported to us that it was non functional we had sent over specialists who got it working again the very next day. We have since corrected the unexpected change of the bedding in this unit. The key that was issued to you was found to be working and therefore appears to be user error. Had we known more about the pots and pans we would have sent our cleaning department to address everything for you. We have been in correspondence with you with regards to compensation as well and it was issued in quite a fair amount. We are saddened to read this review, even with all of our best efforts it still did not meet your expectations.

Thank you for your review!

Thank you for taking the time to write a review. We appreciate your feedback.

Hello Rebecca, Thank you for your kind review! We hope you enjoyed your stay, and we would love to have you back again in the future!