Le Johannsen 426

I was very disappointed with this stay. I injured my leg on a sharp, unprotected corner of the bed frame, which caused a heavy cut bleeding The injury affected the rest of my trip, as I had to spend time treating the wound and worrying about possible infection instead of enjoying my vacation. The hotel did apologize by email and said they had purchased silicone corner protectors to prevent this from happening again. I appreciate that they acknowledged the safety issue. However, I am very dissatisfied with how they handled my case. Their only solution was to offer me a discount on a future stay, but they completely ignored the injury, the pain, and the disruption this incident caused during my current stay. There was no offer of compensation or any attempt to make things right. An apology alone is not enough when a guest is injured because of a safety hazard in the room. I hope Expedia will review this case and help reach a fair resolution.