Château Beauvallon - One Bedroom Family Suite

We’re very sorry to hear about the unpleasant smell in your room. We understand how uncomfortable this must have been and sincerely apologize for the inconvenience. We’ll be sure to bring this to the attention of our housekeeping and maintenance teams for further investigation. Thank you for bringing this to our attention.

Thank you so much for your wonderful 5-star review! We’re delighted to hear you enjoyed the clean hotel and our friendly team. We truly appreciate your recommendation and hope to welcome you back soon.

Thank you for your 5-star review! We’re glad you had a nice stay and appreciate your kind feedback. You are welcome back anytime!

Merci d'avoir pris le temps de partager votre avis. Nous sommes ravis que le cadre et le confort de votre chambre vous aient plu. Bien que nous n'ayons pas de restaurant sur place, notre équipe est toujours disponible pour recommander les meilleures adresses du quartier à nos hôtes. Au plaisir de vous accueillir à nouveau !

Thank you for taking the time to share your detailed feedback. We’re glad you appreciated the two bathrooms and the peaceful forest setting, but we’re very sorry that the overall experience fell short of your expectations. We sincerely apologize for the repeated check-out interruptions, especially with your two consecutive reservations. This should have been communicated properly between our team, and we understand how frustrating and unprofessional that must have felt. We’ll also have the balcony flooring inspected and address the issue you reported. We appreciate you bringing these concerns to our attention, as they help us identify areas where we need to improve. Thank you for staying with us and we hope to welcome you again in the future!

Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous ayez apprécié le style, l’emplacement et le confort. Nous prenons note de votre remarque concernant les transats et la transmettrons à notre équipe. Au plaisir de vous accueillir à nouveau !

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und besonders die freundlichen Mitarbeiter, die tolle Lage, die gut ausgestattete Küche, den schönen Pool, die bequemen Betten und das geräumige Zimmer schätzen konnten. Vielen Dank, dass Sie bei uns zu Gast waren. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen!

Thank you for your recommendation! We’re delighted to hear you enjoyed your stay and truly appreciate you taking the time to share your positive feedback. We look forward to welcoming you back again soon!

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for sharing your feedback. While we are glad you enjoyed the pool and hot tub, we sincerely apologize for the issues you experienced with cleanliness, carpet condition, and the lack of towels. Finding crumbs in the sofa bed is completely unacceptable and far below our standards. We have shared your comments with our local team to ensure our cleaning standards are strictly enforced. We hope to provide you with a much improved stay in the future.

Thank you for the great feedback! We are delighted to hear you enjoyed the facilities, pools, game room, and shuttle. We also appreciate your notes about front desk staffing and room phones—your feedback helps us improve our service. We're glad our staff took great care of you, and we look forward to hosting you again!

Thank you for your 5/5 review! We’re glad you had a good trip and appreciated the cleanliness of the hotel. We hope to welcome you back again.

Thank you for bringing these details to our attention. We apologize that your room felt dimly lit and that the temperature control was not functioning properly. Our maintenance team will look into the thermostat issue to ensure future stays are comfortable. We hope to welcome you back again soon.

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for taking the time to share your feedback. We’re happy to hear you enjoyed our friendly staff, convenient location just minutes from the village, and the shuttle service. We also appreciate your comments regarding the décor and on-site amenities, including the bar, restaurant, and ATM, as well as your suggestion about offering breakfast. We’ll certainly keep your feedback in mind as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back in the future.

Thank you for your wonderful review and for continuing to stay with us. We’re delighted to hear you always enjoy your visits, and we appreciate your note about the pool cleanliness, which we will take into consideration. We look forward to hosting you again soon!

Merci d'avoir souligné notre excellent emplacement, la piscine et la table de billard! Nous sommes ravis que vous ayez apprécié ces installations, mais nous prenons bien note de votre remarque concernant le manque d'éclairage au plafond dans la suite afin d'améliorer le confort de nos futurs clients. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt!

Merci enormément pour ce bel avis et d'avoir souligné l'excellent rapport qualité-prix de notre établissement! Nous sommes ravis que votre séjour vous ait apporté entière satisfaction. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt!

Grazie per la tua recensione. Siamo profondamente dispiaciuti per i gravi problemi riscontrati con il divano letto, la pulizia e l'assistenza ricevuta dalla reception. Quanto accaduto è del tutto inaccettabile e ben lontano dai nostri standard. Stiamo già verificando l'accaduto con il nostro staff per correggere queste mancanze e rinnovare i servizi offerti. Siamo davvero mortificati per l'esperienza vissuta e speriamo di avere l'opportunità di dimostrarti in futuro un livello di servizio all'altezza delle aspettative.

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for your feedback! We’re glad you enjoyed our pool and hot tub and hope you had a relaxing stay with us. We look forward to welcoming you back again soon!

Thank you for the wonderful feedback! We are so glad you loved the perfect location between both towns and found the weekend village shuttle convenient during your stay. We look forward to hosting you again soon!

Thank you for sharing your feedback. We’re glad to hear you enjoyed our pool! We apologize for any confusion regarding housekeeping and towels. Our property does not provide daily housekeeping service, but we’re always happy to assist with additional towels or a mid-stay cleaning upon request. Please don’t hesitate to contact the front desk during your stay, and our team will be happy to help. We appreciate you bringing this to our attention and will continue working to ensure our housekeeping policies and available services are clearly communicated to our guests. We hope to have the opportunity to provide you with an even better experience on your next visit.