Château Beauvallon - One Bedroom Family Suite

Merci beaucoup pour votre excellent commentaire ! Nous sommes ravis que vous ayez apprécié l'emplacement, la propreté et les installations. Nous sommes également ravis d'apprendre que la cuisine et les équipements ont rendu votre séjour agréable. Nous avons pris bonne note de votre remarque concernant le matelas du lit escamotable afin d'y apporter des améliorations. Nous espérons vous accueillir à nouveau pour un séjour plus long !

Thank you for your feedback and for staying with us. We’re glad to hear you loved the room overall and had a comfortable stay. We sincerely apologize for the issue with the coffee maker and understand how frustrating that must have been. This will be addressed with our housekeeping team right away to ensure it doesn’t happen again. We hope to welcome you back for a flawless stay in the future.

Thank you for your feedback and for staying with us. We’re glad you enjoyed the spacious room and great location. We’re sorry to hear you felt the stay was overpriced and appreciate you sharing your thoughts. We hope you will be back soon!

Thank you for your kind feedback. We’re glad to hear you had a relaxing stay and that you found the shuttle service convenient for getting to the village. It’s also great to know you appreciated our staff and the spacious, clean rooms. We appreciate your comment regarding the pool table and will certainly look into it. We hope to have the pleasure of hosting you again in the future

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you so much for your wonderful review! We’re thrilled to hear that you found great value in your stay and that the family suite, kitchenette, and amenities met your expectations—especially the dishwasher! It’s also fantastic to know you enjoyed the game room, outdoor jacuzzi, and found our shuttle service to Mont-Tremblant convenient and helpful. Our team will be delighted to hear your kind words about their service. We also appreciate your constructive feedback regarding the gym and the lighting in the reception/bar area. Your comments are valuable and will certainly be taken into consideration as we look for ways to enhance the overall guest experience. We’re so glad you’re planning to return, and we look forward to welcoming you back for another great stay!

Merci pour votre avis. Nous sommes ravis que vous ayez apprécié l’emplacement ainsi que le confort de la chambre. Nous vous remercions également pour vos compliments concernant l’efficacité de notre personnel. Merci pour votre recommandation et nous espérons avoir le plaisir de vous accueillir de nouveau.

Thank you for your rating. While we would have loved to hear more details about your experience, we appreciate your feedback. If there’s anything we can improve for future stays, we’d love to know. We hope to welcome you back again!

Merci pour votre retour. Nous sommes ravis que vous ayez apprécié la cheminée ainsi que la disposition de la suite. Nous vous remercions également d’avoir partagé vos remarques concernant la signalisation de l’entrée du parking, en particulier la nuit. Nous comprenons que cela puisse être difficile à repérer et nous allons étudier des améliorations pour rendre l’accès plus clair. Nous sommes également désolés d’apprendre que l’odeur du tapis de sol a pu vous gêner. Votre commentaire est important et sera transmis à notre équipe afin de vérifier et d’améliorer ce point. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un séjour encore plus agréable.

Thank you for your kind words! We’re happy to hear you enjoyed the space and found everything nice and clean. We appreciate your comment about the pool temperature and will certainly take a closer look. We’d love to welcome you back anytime!

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our staff, the swimming pool, and that your room had everything you needed. We hope you will be back soon!

Thank you for your kind review! We’re thrilled you enjoyed the location, our service, and the cleanliness of our amenities. It’s great to hear the free bus to Mont Tremblant was convenient for you. We look forward to welcoming you back soon!

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Merci pour votre avis ! Nous sommes ravis que notre emplacement près des montagnes ait été idéal pour votre famille. Nous espérons vous accueillir à nouveau

Thank you for your wonderful review! We’re thrilled you enjoyed the location, service, and amenities. We appreciate your feedback about the carpets and cleaning, and we’re glad it didn’t stop you from giving us such high marks. We look forward to welcoming you back!

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for sharing your feedback. We appreciate all input from our customers, as it helps us continue improving our products and services. If there’s anything specific you’d like to share or if you have suggestions, please feel free to reach out to us directly—we’d love to hear from you!

Thank you for taking the time to share your detailed feedback. While we’re glad to hear you found our staff friendly and the shuttle punctual, we are very sorry that your overall experience did not meet expectations. Your concerns are taken very seriously. The hot tub temperature and water level you described are not acceptable, and we will be addressing this with our maintenance team immediately. We are especially concerned about the kettle issue—guest safety is our top priority, and this should never have happened. We will be reviewing all in-room equipment to ensure everything is safe and in proper working condition. We also understand your frustration with shuttle capacity during peak hours and will look into ways to better manage demand. Cleanliness is another area we take seriously, and your comments about dust will be shared with our housekeeping team for improvement. Regarding housekeeping service, we apologize if this was not clearly communicated. We understand how this impacted your stay and will work on setting better expectations and service standards moving forward. We truly appreciate your feedback, as it helps us identify areas that need attention.

Thank you for your feedback. We’re sorry to hear that the bed covers had a chlorine smell. We’ll review our laundry process to ensure a more pleasant and comfortable experience for our guests. We appreciate you bringing this to our attention.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for your kind review! We’re glad you enjoyed the location, facilities, and shuttle service. We also appreciate your suggestion regarding a breakfast restaurant and will certainly take it into consideration. We hope to welcome you back again soon!