Château Beauvallon - Two Bedroom Family Suite

Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations, particularly regarding the room service experience and the air conditioning issue during your first night. We understand how frustrating it must have been to experience these concerns, and we apologize for the inconvenience caused. We appreciate you bringing these matters to our attention, and we will check on your concerns with our team to better understand what happened and identify areas where we can improve our service. We will also review your feedback regarding the in-room phones as we continue working to enhance the guest experience. Thank you again for taking the time to share your comments.

Thank you for your review! We're happy to hear you had a good stay and that everything met your expectations. We appreciate your feedback and hope to welcome you back again soon!

Thank you for your wonderful 5-star review! We’re delighted to hear you enjoyed the two-bedroom room with the living room, and we hope to welcome you back again.

Merci d’avoir pris le temps de partager votre avis et pour votre note de 4/10. Nous sommes ravis que l’architecture vous ait plu et prenons bien en compte votre remarque concernant l’absence de petit déjeuner. Au plaisir de vous accueillir à nouveau.

Thank you for your wonderful review! We're so glad you enjoyed the spacious and very clean room, the comfortable beds, and the convenience of the in-room kitchen. It’s great to hear you were able to relax and make use of the pool and hot tub as well. We truly appreciate your kind words and hope to welcome you back again soon!

Thank you for your feedback, and we’re truly sorry for the difficult experience you had during your stay, especially during the storm-related power outage. We sincerely apologize for the lack of communication, limited access to services, and the inconvenience this caused for you and your family, particularly with lighting, food options, and pool access. We also regret the challenges with staff support and navigation during the outage. Your comments regarding the room condition, facilities, and overall experience have been shared with our management team for review. While some issues were due to weather conditions beyond our control, we understand your frustration and appreciate you bringing these concerns to our attention. We hope we’ll have the opportunity to provide a much better stay in the future.

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the clean room, comfortable beds, and our pool and hot tub amenities. We’re glad you had a great stay and hope to welcome you back again soon!

Merci beaucoup d'avoir partagé votre expérience ! Nous sommes heureux d'apprendre que vous avez apprécié la tranquillité des lieux, notre emplacement à proximité des installations sportives, du village et du casino, ainsi que nos piscines intérieure et extérieure. Nous vous remercions également pour votre commentaire concernant l'absence de service de restauration. Vos suggestions sont importantes pour nous et nous les prenons en compte dans le cadre de l'amélioration continue de l'expérience offerte à nos clients. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement !

Thank you for your 5-star review! We’re glad to hear you enjoyed the staff, parking, pool, and rooms, and we appreciate you sharing your experience.

Merci, France, pour votre note et vos commentaires. Nous sommes ravis que vous ayez trouvé notre personnel et le conducteur de la navette très sympathiques, et nous prenons bonne note de votre remarque concernant la température de la piscine intérieure.

Thank you for your kind review. We're glad you enjoyed the convenient parking, friendly staff, and the pool and hot tub facilities. It's also great to hear you enjoyed the atmosphere at the bar and the live guitar. We hope to welcome you back again soon.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!

Thank you for your review! We're delighted to hear you had a great stay and enjoyed our convenient location close to all the action. We appreciate your feedback and hope to welcome you back again soon for another enjoyable visit!

Merci beaucoup pour votre excellent commentaire. Nous sommes ravis d’apprendre que vous avez apprécié la tranquillité, la propreté ainsi que le service offert par notre équipe. Cela nous touche beaucoup de savoir que vous prévoyez revenir et nous recommander. Au plaisir de vous accueillir à nouveau très bientôt.

Thank you for your excellent 5/5 review! We’re delighted you enjoyed the nice setup and found the rooms spacious and clean. We hope to welcome you back again soon.

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!